Amman Valley Hospital Visit Report

Amman Valley Hospital Visit Report

Hywel Dda Community Health Council has published a report about peoples’ experience of NHS care at Amman Valley Hospital in Ammanford, Carmarthenshire.

Our members visited Amman Valley hospital on the 22 November 2017. The visit formed part of our day to day activities to hear from patients, carers and their families about their experiences of NHS care.

We heard that people being cared for in Amman Valley Hospital valued the care and treatment they received there, and were very positive overall about the dignified, caring and kind approach from NHS staff.

It was also clear that NHS staff are sometimes so busy they are not always able to provide the level of social contact people look for to support their overall well-being.

We also found that too many people were in hospital longer than they needed to be.

Hywel Dda University Health Board responded to our report quickly. Their action plan describes how they are acting on to the matters we raised. We were pleased to see that a range of improvements have already been introduced following our visit.

Hywel Dda CHC’s Chair said:

“It was good to hear that people being cared for in Amman Valley Hospital felt they were receiving excellent care overall, provided by nurses who were caring, and where they felt safe.

However, we were particularly concerned at the number of people who were in hospital longer than they needed to be. The longer people stay in hospital, the more difficult it becomes to keep healthy and happy, and the more chance there is that people will lose their independence and become more dependent on others.

The health board must continue to work in partnership with others to address this.”

A copy of our report can be found here or email us at hyweldda@waleschc.org.uk or contact us by telephone 01646 697 610 to request a copy.

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