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Department for Work and Pensions: Benefits Literature Review
Posted on Tuesday, July 13, 2010
Department for Work and Pensions
Research Report No 654
Literature review: Understanding the needs of people with mental health conditions and/or learning disabilities and the implications for the Pension, Disability and Carers Service by Andrew Butters, Mike Webster and Matt Hill
This report contains the findings of a review of the literature on the needs, preferences and experiences of people with mental health conditions and/or learning disabilities when accessing benefits, specifically Disability Living Allowance (DLA) and Attendance Allowance (AA).
To download the report please click here.
This literature review was commissioned to understand the needs, preferences and experiences of people with mental health conditions and learning disabilities when accessing benefits, specifically Disability Living Allowance (DLA) and Attendance Allowance (AA).
The main objectives of the review were to understand the existing evidence related to:
- needs and expectations;
- service provision and access;
- networks;
- channel preferences.
The Pension, Disability and Carers Service (PDCS) is keen to identify the particular needs of these groups and any barriers they may face when accessing PDCS services. This report presents the key findings and implications.
If you would like to know more about DWP research, please contact:
Paul Noakes, Commercial Support and Knowledge Management Team, 3rd Floor, Caxton House, Tothill Street, London SW1H 9NA
Link to Department for Work and Pensions Website - Research Reports


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