Carers Information Service Manager

Carers Information Service Manager

Location:                     The Palms, Llanelli

Responsible to:         Service Development Manager

Salary:                          £25,463 – £ 27,358 pro rata per annum  depending on experience

Hours:                          37 hours per week

Carmarthenshire Carers Information Service provides free and confidential information, advice & support to carers throughout the county. The service produces and distributes information in a wide range of formats, providing one-to-one support through the outreach service, to ensure that Carers are aware of the support available to them and the people they care for.

We are looking to recruit a Carers Information Service Manager to

  • have qualifications and experience within this relevant field of work
  • act as first point of contact for our Carers and key stakeholders
  • resolve enquiries in line with agreed standards and procedures
  • have experience of data input and the ability to provide accurate, statistical information, and produce reports as needed
  • have a high level of IT skills (would be an advantage to have advanced knowledge of Word, Excel, Publisher)
  • successfully lead and motivate our dedicated team, delivering effective supervision, reflective practice and team meetings with staff.

Closing date for applications 12pm Friday 24th August 2018

Interview date TBC

For further information regarding the post please contact Alison Harries or Jo Silverthorne 01554 754957

For an application pack please contact Chelsey James on 01554 754957 or email