Citizens Advice new Adviceline Cymru needs Volunteers
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Citizens Advice has launched a new telephone service in Wales: Adviceline Cymru and is looking for English and Welsh speaking volunteers to help answer the phones.
Citizens Advice is a charity which depends on its team of over 21,000 volunteers to provide accessible, quality-assured advice in over 3,300 locations across England and Wales.
Put simply, without our volunteers we would not be able to respond to the needs and demands of the millions of people who contact us for help every year. Volunteering is at the heart of the Citizens Advice service.
Adviceline Cymru is a bilingual service, which provides callers with information, sets up face-to-face CAB appointments as needed and recommends local organisations and services that can help further.
In October 2009 the Welsh Assembly Government provided extra funding for the Adviceline Cymru pilot and it is now ready to expand. Citizens Advice is leading the recruitment strategy and developing promotional materials to recruit right across Wales.
Full training will be provided for all Adviceline Cymru volunteers, including support to brush up Welsh speaking skills, if needed. People from all backgrounds are encouraged to apply and the recruitment campaign is hoping to attract over 250 new volunteers by the end of the year.
For more information contact Ria Batten, Support Services Officer, Citizens Advice Cymru, Tel: 02920 376768 or 02920 376750, email Ria.Batten@citizensadvice.org.uk.
You can also register your interest online: http://www.citizensadvice.org.uk/index/join-us/amazeyourself.htm
