Techniques for managing conflict \ Technegau ar gyfer rheoli gwrthdaro

Date/Time
Date(s) - 21/06/2017
10:00 am - 4:00 pm

By the end of the session, participants will be able to:

  • recognise when and why conflict occurs
  • explore the dangers and opportunities in conflict situations and identify our personal responses to conflict
  • understand the importance of effective communication skills and techniques for behaving assertively
  • develop strategies for successful conflict resolution

CAVS Members £25
Voluntary Groups/Individuals £35
Public Sector £80

Please ring us to book a place: 01267 245 555 or email admin@cavs.org.uk

Location
The Mount Centre

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