Family Housing Association: Front of House Co-ordinator x 2

Family Housing Association: Front of House Co-ordinator x 2

Post: Front of House Co-ordinator

Hours: 21 hours per week, 3 days per week, Mon-Fri – days to be discussed at interview

Service: Carmarthenshire Extra Care Service – one in Carmarthen and one in Ammanford

Salary: £16,500 pro rata

Job outline:

As a Welcome Desk Coordinator at Family Housing, you’ll make a real difference to the lives of people that live in our Carmarthenshire extra care schemes.  With your customer focused approach and genuine desire to help people you will be the first point of contact for our tenants and other customers – you will be responsible for making our customers feel welcome and providing excellent customer services.

As a Front of House Coordinator, you will provide housing information, support the organisation of community events, take payments and of course ensure that our tenants are able to live happily and as independently as possible in their own homes.

So come and join a great team as one of our Welcome Desk Coordinators in an exciting role where no two days are the same and where previous experience of working with older people with a good understanding of the needs would be an advantage.  You must be capable of prioritising your own workload, using your initiative and being an effective team player with great communication skills, a flexible approach, a positive attitude and be able to adapt in a changeable environment.

We have two roles, one based at either our Ty Dyffryn scheme in Ammanford and the other at Cartref Cynnes, Johnstown, Carmarthen, although there will be the expectation to occasionally cover our other site, for example during annual leave.

For more information about our Extra Care Scheme you can visit here:

To apply for the role in Ammanford click here:

 To apply for the role in Carmarthen click here:

 Closing date: 26/2/18

Interview date: 09/03/18