RNIB Get Connected Crew IT support for visually impaired

RNIB Get Connected Crew IT support for visually impaired

Our Get Connected Crew provides support to blind and partially sighted people to get online and access digital services.

We will support individuals and groups of all abilities to access new technology. Whether you have never turned on a computer or just want to brush up on your skills, the Get Connected Crew can help.

We have staff and volunteers in 18 local authority locations across Wales providing home visits, one-to-one services, and group training sessions in community venues.

The crew offer individual support that broadly includes the following:

  • An introduction to using a computer and the internet
  • Support to set up an email account and social networking pages such as Twitter and Facebook
  • Getting the best deals by paying bills online
  • Shopping online
  • Uploading and sharing digital photographs
  • Chatting online using Skype
  • Searching for training
  • Product demonstrations including Kindle and iPad
  • Advice about software
  • Referral to other agencies and RNIB services

How to contact the Get Connected Crew in Wales

Darren Williams (Digital Inclusion Officer)

Hannah Rowlatt (Digital Inclusion Officer)

Michelle Herbert (Digital Inclusion Manager)